Terms of service

OVERVIEW

Welcome to Tashan Tribe!

The terms “we”, “us” and “our” refer to Tashan Tribe, a brand owned and operated by ESage Commerce Pvt Ltd, a company incorporated under the laws of India (hereinafter referred to as “ESage Commerce Pvt Ltd”, “Company”, “we”, “us”, or “our”).

Tashan Tribe operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Tashan Tribe is powered by Shopify, which enables us to provide the Services to you.

For the purposes of these Terms, all references to “Tashan Tribe” shall mean ESage Commerce Pvt Ltd, the legal entity owning and operating the brand.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, colors or product appearance may differ from how they may appear on your screen due to device settings.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to images displayed.

All product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time and to limit quantities offered.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Tashan Tribe, operated by ESage Commerce Pvt Ltd, reserves the right to accept or decline your order at its discretion.

Your order is not accepted until we confirm acceptance and process payment.

If we cancel or modify an order, we will attempt to notify you using the contact details provided at checkout.

All purchases are subject to our Refund Policy

You represent that purchases are for personal use only and not for resale.

SECTION 4 - PRICES AND BILLING

Prices are subject to change without notice. The price charged will be the price at the time of order confirmation.

Unless stated otherwise, prices do not include applicable taxes, shipping, customs or import duties.

You agree to provide accurate and complete billing and payment details.

You warrant that:

You are authorized to use the payment method provided.
Charges will be honored.
You will pay all applicable charges including taxes and shipping.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. We are not responsible for carrier delays, customs processing, or events beyond our control.

Title and risk of loss pass to you upon transfer to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content including trademarks, designs, logos, text, graphics, and media are owned by ESage Commerce Pvt Ltd (Tashan Tribe brand), its affiliates or licensors and are protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our intellectual property without written consent.

All rights not expressly granted are reserved.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools without warranties or endorsement.

Use of such tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites, products or services accessed via links on our site.

Transactions with third parties are at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Tashan Tribe is powered by Shopify.

However, all sales are made directly with ESage Commerce Pvt Ltd (Tashan Tribe brand). Shopify is not responsible for transactions, injuries, damages, or losses arising from purchases.

You release Shopify from claims relating to transactions with Tashan Tribe.

SECTION 10 - PRIVACY POLICY

Personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.

By using our Services, you acknowledge that data may be processed and transferred as necessary to provide services.

SECTION 11 - FEEDBACK

By submitting feedback, reviews or suggestions, you grant ESage Commerce Pvt Ltd a perpetual, worldwide, royalty-free license to use such content for any purpose.

We are not obligated to maintain confidentiality, provide compensation, or respond to feedback.

SECTION 12 - ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies or omissions and cancel orders if necessary.

SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful, harmful, fraudulent, abusive, or malicious purposes.

We reserve the right to suspend or terminate accounts for violations.

SECTION 14 - TERMINATION

We may terminate access at any time.

Provisions relating to intellectual property, liability, indemnification, governing law and other surviving clauses remain in effect after termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

Services and products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, except where required by law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, ESage Commerce Pvt Ltd shall not be liable for indirect, incidental, punitive or consequential damages arising from use of the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless ESage Commerce Pvt Ltd, its affiliates, directors, officers, employees, agents and service providers from claims arising from:

Breach of these Terms
Violation of law
Misuse of Services

SECTION 18 - SEVERABILITY

If any provision is deemed unenforceable, the remainder shall remain in effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce a provision does not constitute waiver.

These Terms constitute the entire agreement between you and ESage Commerce Pvt Ltd regarding the Services.

SECTION 20 - ASSIGNMENT

You may not assign rights under these Terms without written consent.

We may assign rights without notice.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in the jurisdiction where ESage Commerce Pvt Ltd is registered.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS

We may update these Terms at any time by posting revisions on the website.

Continued use constitutes acceptance.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms should be sent to:

ESage Commerce Pvt Ltd
(Owner and Operator of Tashan Tribe)
Email: info@tashantribe.com
C-7 Manglam Grand city, C-7 First floor
302026 Jaipur
India